FAQs

Top 5 Key Questions

We currently offer FREE delivery within a 15mile radius of a CM6 postcode, including the following areas and surrounding villages, Great Dunmow, Felsted, Little Dunmow, Thaxted, Takeley, Little Canfield, Stansted, Bishops Stortford, Saffron Walden and Braintree. If you’re not sure if your area is covered drop us an email or give us a call, we’ll be more than happy to help.

Customers can choose a delivery day as long as your preferred date is at least 48hours from ordering, just enter the date in the ‘notes’ section at the end of your order.  You can also suggest a preferred time, but unfortunately we cannot guarantee this but will endeavour to fulfil your needs. If you require a turnaround quicker than 48 hours contact us and we will try our best.

Don’t worry, most of our customers aren’t! Our delivery driver can leave your order where you want us too, just put this information in the ‘notes’ section when ordering. Alternatively we can leave your order with a neighbour or arrange to deliver it to your place of work.

Yes. Our minimum order value is £12, but we guarantee you’ll be amazed what you get for this

NO! We at The Modern Greengrocer believe in ease and flexibility and do not want to tie you into a contract. You can order what you want when you want and we’ll deliver it. (Subject to min spend.) Although we don’t do contracts, we believe once you start ordering you wont be able to stop!

Orders

Simply browse around our website, select your items, create a perfect box and then proceed to the checkout and within 48hrs a fresh box of quality produce will arrive at your door. Simple.

NO! We at The Modern Greengrocer believe in ease and flexibility and do not want to tie you into a contract. You can order what you want when you want and we’ll deliver it. (Subject to min spend.) Although we don’t do contracts, we believe once you start ordering you wont be able to stop!

 

Our minimum order value is £12, but we guarantee you’ll be amazed what you get for this.

You can make alterations to your order until you click ‘place order’ and  it has gone into production (you will be sent an email to confirm this). However, you can always contact us and we will endeavour to help/ make these alterations at any point.

Once you’ve created your perfect order and moved to the checkout, you will be redirected to our payment portal where you can pay with all types of debit or credit cards. Alternatively, you can select to pay your delivery driver upon receiving your order.

It is impossible to list all the items we can provide so simply add the items you are looking for in the ‘notes’ section at the end of your order and we will endeavour to fulfil your request.  Alternatively give us a call.

Delivery

NO! We offer FREE delivery if you fall within our delivery area and spend over the minimum spend of £12.

We currently offer FREE delivery to the following areas and surrounding villages, Great Dunmow, Felsted, Little Dunmow, Thaxted, Takeley, Little Canfield, Stansted, Bishops Stortford, Saffron Walden and Braintree. If you’re not sure if your area is covered drop us an email or give us a call, we’ll be more than happy to help.

Customers can choose a delivery day as long as your preferred date is at least 48hours from ordering, just enter the date in the ‘notes’ section at the end of your order.  You can also suggest a preferred time, but unfortunately we cannot guarantee this but will endeavour to fulfil your needs. If you require a turnaround quicker than 48 hours contact us and we will try our best.

Don’t worry, most of our customers aren’t! Our delivery driver can leave your order where you want us to, just put this information in the notes section when ordering. Alternatively, we can leave your order with a neighbour or arrange to deliver it to your place of work.

We can leave your order wherever you feel it would be safe. A shed, garage, with a neighbour. Alternatively, we can deliver it to a place of work. Just selection add the alternative deliver dress during the order process or add the information in the ‘notes’ section at the end of the order.

We at The Modern Greengrocer understand the importance of looking after our planet and thus all our orders arrive at your door in 100% recyclable packaging and will be packed in order to retain its freshness

We will collect the large delivery box on your next order so just leave it somewhere for us and we’ll collect and reuse it. Everything else is recyclable.